Production Time, Shipping And Returns
We are located in UK. We send products internationally throughout the world.
Production time
All of our pieces are made by hand and require a varying production time of 3-6 weeks before the items are shipped to you. In order to create a custom piece that will fit you perfectly and made according to your wishes, please keep in mind it may take a bit longer, but nevertheless we will be constantly informing you of the process along the way. If you want to rush your order, please contact us prior your purchase, as well as for any additional questions.
• We will put your piece into production once the payment is received.
• Some items may acquire more days to be finished, depending on the availability of stones and complexity of the design.
• If sending as a gift, please provide us with the address of the recipient and with your personal message to the recipient. We will send it directly to them with a gift card and wrapping.
Shipping
All orders will be sent with express shipping, which takes approximately 2-5 business days to most destinations worldwide.
• It may take a few days following order dispatch before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.